In-depth heuristic analyses of two competitor products in the smart home space
Focus on OOB and set-up experience
Independently evaluated visuals & user flow, consistency, clarity, user intuition, high-level assistance, problem alerts, accommodation of different user bases, pace, and precision
Reported findings to manufacturing engineers in Taiwan
Suggested product and packaging changes implemented immediately
Go-to-market production of an easier-to-use and easier-to-understand product
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